If you have a question not answered by our help portal, please email support@fix-fit.com to open a support ticket. To ensure the best service, please include:
- Your name
- The product you need help with (The Outbreak, Lost Tides)
- The email address you used to register your account
- If seeking support for The Outbreak, the company or group challenge you’re in
- A detailed description of your issue
- Screenshot(s) if applicable
We store your submission data in in our proprietary and third party (Cloud) software so we can support your inquiries going forwards. See our full privacy policy here.