If you have a question not answered by our help portal, please email support@fix-fit.com to open a support ticket. To ensure the best service, please include:

  1. Your name
  2. The product you need help with (The Outbreak, Lost Tides)
  3. The email address you used to register your account
  4. If seeking support for The Outbreak, the company or group challenge you’re in
  5. A detailed description of your issue
  6. Screenshot(s) if applicable

We store your submission data in in our proprietary and third party (Cloud) software so we can support your inquiries going forwards. See our full privacy policy here.