Search

How do I control the sound volume? 1) In THE OUTBREAK app, navigate to SETTINGS > GAME 2) Adjust the SOUNDS slider to your preference (0% will effectively mute all sounds)

What happens if I don’t spend my steps and Power? Steps will remain in your Step Bank, and Power will remain in your Power Bank until you either spend them in-game, or a new Chapter begins, at which point both will empty automatically. This allows…

I just synced my pedometer and/or exercise app(s), when will my activity sync in? THE OUTBREAK automatically requests a refresh of your activity data every 30 seconds while THE OUTBREAK app is open. Your activity data goes on quite the journey in order to make…

How do I connect my Fitbit? NOTE: You will need the Username and Password for your Fitbit Account to connect your device. 1) In THE OUTBREAK app, navigate to SETTINGS > ACCOUNT, and tap PAIR FITNESS TRACKER.   2) Click FITBIT   3) Enter your…

How do I connect my Apple Watch? To sync your activity from Apple Watch: 1) In THE OUTBREAK iOS app, navigate to SETTINGS > ACCOUNT, and tap PAIR FITNESS TRACKER. 2) Toggle the “Healthkit/Apple Watch” switch to ON. 3) Grant the requested permissions for STEPS,…

How do I connect to HealthKit? To sync your activity from Apple Healthkit (and Apple Watch): 1) In THE OUTBREAK iOS app, navigate to SETTINGS > ACCOUNT, and tap PAIR FITNESS TRACKER. 2) Toggle the “Healthkit/Apple Watch” switch to ON. 3) Grant the requested permissions…

How do I customize my character? 1) In THE OUTBREAK, select CHARACTER from the main menu. 2) Use the MALE and FEMALE icons to toggle between male and female characters. 3) Select a base character to customize from the base characters on the left. 4)…

Which apps and fitness trackers work with THE OUTBREAK? THE OUTBREAK iOS app syncs activity from a wide range of fitness trackers and apps via Apple HealthKit, and both the iOS and Android apps sync from Fitbit devices via their respective apps. Click here for…

How do I enter my steps? You must sync your steps from a supported fitness tracker or third party app (via Apple Healthkit). Once synced, steps from your fitness tracker or app will appear in your STEP BANK. 1) To pair a supported fitness tracker,…