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I just synced my pedometer, where are my steps? Your steps have quite a journey to go on to get from your activity tracker to the UtiliFIT servers! This can take anywhere from a few seconds to a few hours. As a rule of thumb,…

How do my steps impact my team? Your individual steps impact your team in a number of ways, from movement to scoring. A Step Ahead is designed to be a team-based experience, and as such, it’s important to remember that it’s in your team’s best…

What’s the relationship between tracking diet and my avatar’s health? Whether you are playing as a human or a drone, you increase/recover your character’s health by tracking healthy diet and/or lifestyle activities in the UtiliFIT Tracker. As a human player, tracking diet and/or lifestyle to…

How can tracking diet make me human again if I turn into a drone? Tracking diet and/or lifestyle increases your health, even as a drone. If you maintain full health (5 hearts) for 5 consecutive days you will fight off the alien mind control and…

What’s the relationship between tracking exercise/Deskercise Mini-games and alien K.O.s? K.O. aliens by tracking exercise in the UtiliFIT Tracker and/or by playing UtiliFIT Deskercise games. Your team can earn up to 2,500 bonus points each day for alien K.O.s. Each individual team member can contribute…

What’s the relationship between tracking exercise/Deskercise Mini-games and my team’s clash strength? Clash strength is an attribute of both human teams and the alien invaders that’s determined by the amount of exercise tracked and UtiliFIT Deskercise games played. Clash strength is used to determine who…

Will tracking exercise/playing Deskercise Mini-games help my team fight off the aliens? Yes! Tracking exercise and playing UtiliFIT Deskercise mini-games increase your team’s Clash Strength, which determines who wins a clash between human teams and the alien invaders. Read more on Human vs. alien clashes.

How do I mute the sounds? To mute the sounds temporarily (sounds will resume next time you log in): 1) Click on the SOUNDS (SPEAKER) icon on the A Step Ahead game board. To mute the sounds indefinitely (sounds will only resume if you change…

How do I change my avatar? To change your avatar: 1) Click on the SETTINGS (GEAR) icon on the A Step Ahead game board. 2) Click left or right on the CHARACTER CAROUSEL to switch characters. Click OKAY to save your selection.

I’m a drone… how can I turn more humans into drones? There are two elements to turning humans into drones: 1) Catching human teams and 2) doing enough damage to human team members to reduce their health to zero. For number 1, take as many…