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How do I view the story? The story will display automatically when you view the gameboard and your team’s steps have crossed certain thresholds to unlock new story sections. To re-view current or past chapters of the story, click on the STORY icon on the…

What is my Weekly Progress and how do I fill up all 5 stars? Your UtiliFIT Progress Stars are based upon 4 pillars of healthy living: Progress Stars reset at the beginning of each week, giving you a good snapshot of how healthy of a…

How can I tell if my team is in alien contact? When your team is in contact with the alien invaders, your morning summary email will include a notification about your alien contact status and the A Step Ahead game board will display a warning…

How do human vs. alien clashes work? A human vs. alien clash outcome is determined by comparing the clash strength of the human team and the alien invaders. Whichever group has the greater clash strength will win the clash. If you look at the A…

What is clash strength and how does factor into clashes? Clash strength is an attribute of both human teams and the alien invaders that’s determined by the amount of exercise tracked and UtiliFIT Deskercise games played. Clash strength is used to determine who wins if…

What is alien ferocity and how does it affect clashes? Alien Ferocity is an attribute of the alien invaders that determines how much damage to human players’ health they’ll do if a human vs. alien clash occurs. The alien heads provide a visual indication of…

What does being “sick” mean? If a human character’s health is reduced to zero as a result of a clash, he/she will become sick with the alien mind control. If a player becomes sick, he/she will have one day to track healthy diet and/or lifestyle…

How do I connect a bluetooth pedometer? UtiliFIT will automatically import your steps from many of the most popular activity trackers, including devices from Fitbit, Misfit, Jawbone and Withings. To connect a device: 1) Click on the USER MENU in the upper right corner of…

I just synced my pedometer, where are my steps? Your steps have quite a journey to go on to get from your activity tracker to the UtiliFIT servers! This can take anywhere from a few seconds to a few hours. As a rule of thumb,…

How do my steps impact my team? Your individual steps impact your team in a number of ways, from movement to scoring. A Step Ahead is designed to be a team-based experience, and as such, it’s important to remember that it’s in your team’s best…