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Why should I play UtiliFIT and log activity in my Activity Journal? Aside from the health benefits you’ll see from breaking up stretches of sedentary behavior (UtiliFIT) and making healthier diet, exercise and lifestyle decisions (Activity Journal), both provide you and your team with opportunities…

What is UtiliFIT? Research has shown that getting up at regular intervals throughout the day plays a key role in the prevention of lifestyle diseases like type-2 diabetes, heart disease, and cancer. UtiliFIT is a desk activity mini-game that delivers small physical challenges throughout the…

What is my Activity Journal? Your activity journal is a place for you to track your healthy activities (other than steps) during your challenge. Tracking your activities benefits you and your team, as you can receive both bonus steps for tracking the regional Special Skill,…

Why are manual step entries limited to a certain number of steps per day? Unlike steps synced from pedometers that are synced directly to our system, manually entered steps are unverified. Because manually entered steps are unverified, each company generally opts to have a cap…

Which bluetooth pedometers can A Step Ahead: Champions import steps from automatically? A Step Ahead: Champions can currently import steps from bluetooth-enabled pedometers made by the following manufacturers: Fitbit Jawbone Misfit Withings Note that in order for your pedometer to send steps to A Step…

Can inactive players slow my team down? Yes. Your team’s movement and Fame bonus are based upon the average of your team’s steps and activity, so inactive players will bring those averages down. Team synergy is key, so be sure to help all players on…

How do my steps impact my team? Your individual steps impact your team in a number of ways, from movement to scoring. A Step Ahead is designed to be a team-based experience, and as such, it’s important to remember that it’s in your team’s best…

I just synced my pedometer, where are my steps? Your steps have quite a journey to go on to get from your activity tracker to the UtiliFIT servers! This can take anywhere from a few seconds to a few hours. As a rule of thumb,…

How do I connect a bluetooth pedometer? FIX HEALTH will automatically import your steps from many of the most popular activity trackers, including devices from Fitbit, Misfit, Jawbone and Withings. To connect a device: 1) Click on the CELL PHONE (SORI) icon on the A…

How do I mute the sounds? To mute the sounds temporarily (sounds will resume next time you log in or reload the page): 1) Click on the SOUNDS (SPEAKER) icon on the A Step Ahead game board. To mute the sounds indefinitely (sounds will only…