Check out the most frequently asked questions below. If you don’t see your answer here open a support ticket.
Overview
What is A Step Ahead: Alien Invasion?
What are the basics of gameplay?
What do I need to do to participate?
What happens if my team gets caught by the aliens?
Can I become human again if I turn into an alien drone?
What’s the difference between a day, a chapter and an episode?
Can the aliens win the challenge?
Scoring
How do I check the score?
How do human teams score points?
How do the aliens score points?
What determines who wins the challenge?
Can the aliens win the challenge?
A Step Ahead Game Board
What are the gold and purple meters on the game board?
What do the red hearts and the alien heads mean, and how are they related?
What are all those flagpoles on the game board?
How do I enter my steps?
How do I check the score?
How do I view the story?
How do I track diet, lifestyle and exercise activities?
How do I play UtiliFIT Deskercise mini-games?
What is my Weekly Progress and how do I fill up all 5 stars?
How do I change my avatar?
How do I mute the sounds?
Alien Contact
How can I tell if my team is in alien contact?
What happens if my team gets caught by the aliens?
How do human vs. alien clashes work?
What is clash strength and how does it factor into clashes?
What is alien ferocity and how does it factor into clashes?
What does being “sick” mean?
Steps
How do I enter my steps?
How do I connect a bluetooth pedometer?
I just synced my pedometer, where are my steps?
How do my steps impact my team?
Why do I need to enter my steps or sync my pedometer every day by a certain time?
Which bluetooth pedometers can A Step Ahead: Alien Invasion import steps from automatically?
Diet Tracking
What’s the relationship between tracking diet and my avatar’s health?
Will tracking diet make me more resistant to alien contact?
How can tracking diet make me human again if I turn into a alien?
Exercise Tracking and Deskercise Mini-games
What’s the relationship between tracking exercise/Deskercise Mini-games and alien K.O.s?
What’s the relationship between tracking exercise/Deskercise Mini-games and my team’s clash strength?
Will tracking exercise/playing Deskercise Mini-games help my team fight off aliens?
How does my team earn bonus points for alien K.O.s?
How do I track diet, lifestyle and exercise activities?
How do I play UtiliFIT Deskercise mini-games?
Playing as an Alien Drone
I’m an alien drone… how can I turn more humans into drones?
Can I turn back into a human and re-join my former team?
How can I increase the aliens’ ferocity?
How do I get an alien speed boost?
Can inactive players slow down the alien invaders?
Have a question that’s not answered here? Open a support ticket.